Shipping Information

UAE: 24-48 hours delivery
Rest of GCC: From 3-7 days

We ship with DHL Express and all our shipments are fully insured (and require a signature on delivery).
We are happy to offer FREE SHIPPING on orders over $200.
Orders under $200 are charged at $10
If you need something in a hurry – drop us a line and we will help as best we can.

OUTSIDE OF THE UAE

We ship Worldwide with DHL Express and all our shipments are fully insured (and require a signature
on delivery).
Europe $20
USA $20
Middle East $20
Australia $25
Asia $25
Orders over $350, shipping is on us!
All orders being shipped outside the UAE do not include UAe VAT.
Please note, we are not responsible for any additional fees, duties and customs due when shipping outside the UAE. Duties and taxes will be calculated at checkout to avoid delays at customs. If you checkout with duty and tax paid this is non-refundable should your shipping address be amended.

GENERAL DELIVERY INFORMATION

Shipping Policy:
All orders are processed and dispatched within 24 hours. Once orders are dispatched, we are no longer able to change the shipping address. Please make sure to provide the correct address, as well as a mobile number to avoid any possible delays.
All items are subjected to UAE VAT (which is 5% of your order). VAT and shipping costs will be
calculated upon check-out.
Shipping takes 5 – 10 workings days from the date of collection.

Worldwide Shipping:

Please note that, Coote and Cole LLC is not responsible for any Custom duties and Taxes upon delivery. These charges are depending on your country and are entirely separate from our shipping fees. If you refuse to pay or accept the delivery any charges applied back to us will be deducted from your refund.

General Conditions:

Orders are delivered daily excluding UAE public holidays and Fridays.
Customers will receive order/payment confirmation by email after completing the payment at checkout.

If you have any questions please feel free to contact us at: info@cooteandcole.com